Identity state is visible
You can see whether the person behind a Twin is verified, and to what level. Not everyone is, and the interface does not pretend otherwise.
Blocking, muting and reporting
Blocking severs the contact paths. Muting changes only what you see and the source is not told. A report carries a target and a reason code, never free text about anyone.
Appeal is a first-class action
A case is visible to the person it concerns, with its stage and its audit trail. Appeal is a button in the product, not a support address to guess at.
No AI here starts a conversation, sends an unsolicited message or opens a session. Not every profile is verified and not every answer has sources; both states are shown rather than smoothed over.
Dock (AI Twin chat)
You start. Limited, governed Twin chat — only when you open it.
Dock with
No Twin selectedChat is limited to this session.
No messages yet — and none will be invented for this page.
When a Twin is present, your message appears here first. The Twin never opens the session.
Where it opens
- Dock
- Sidecar
- Profile
- Product Area
Product note
Opens on your request from profile, Sidecar or an Answer Card — never as an unsolicited panel.
User control
Only you start the session.
Limited and governed
Runs only in the current session context.
In context
Tied to the active card, profile or Sidecar — not a free-floating inbox.